“Two years from now, spam will be solved,” Microsoft’s Bill Gates said at the 2004 World Economic Forum. Well, two years have passed. And spam is still a constant tax on users and networks. But Microsoft can still claim that Bill’s prediction has come true.
To “solve” the problem for consumers in the short run doesn’t require eliminating spam entirely, said Ryan Hamlin, [Microsoft manager of anti-spam programs]. Rather, he said, the idea is to contain it to the point that its impact on in-boxes is minor.